AnsweredAssumed Answered

Alerts not running

Question asked by Stuart Jones on Oct 1, 2018
Latest reply on Oct 1, 2018 by Melita Daff



I have created an Alert for our FDS's to create a thread but for some reason the thread isn't being activated/ no occurrences are found? (Even when there is data that meets the below criteria)



I have selected all entities status as a catch all (apart from Archived). I wanted to find all clients who need an FDS and their disclosure date was in the last week. (Assume 0-8 picks just up the last 7 days being day 1 to 7?)

Any ideas why this isn't working? Any help will be much appreciated!


Kind Regards