Welcome to the second edition of our Central Services update. We have a packed update this month covering the following areas:
If any of your colleagues have not received this update, then please contact your Account Manager and let them know.
If there are any topics that you would particularly like us to cover then get in touch at ManagedServices@iress.co.uk.
Term Underwriting now available through Risk Researcher
We’re delighted to announce the launch of online term underwriting on XPLAN Risk Researcher, with market leader Aviva – a new way to give your clients greater price certainty for their term quotes.
Did you know? 75% of protection cases go on risk at standard rates without any additional underwriting. Of the 25% of cases that may result in an increased premium, it is usually due to BMI!
We’ve introduced some additional underwriting questions to the term quote service which enables you to get a more accurate quote back from providers when quoting for the most common cases for increased premiums.
Aviva is the first provider on the service and more will be coming on board soon.
It’s available free of charge as part of the Protection quote service so give it a try today.
Coming soon - Income Protection, Multi-Benefit and Multi-Policy quotes will also be enhanced with online underwriting over the coming months.
If you are interested in finding out more then please contact your Account Manager.
Letter Wizard - Hints & Tips
At the time of writing this document, the latest letter wizard will have just been implemented to the majority of the Central Services user community. If you do not have it yet then please contact your Account Manager and arrange for it to installed. It takes around 20 minutes and can be completed at the same time as you are using the site.
The new version brings improvements around the following areas:
The attached Letter Wizard user guide will steer you through the process of producing letters using the wizard for lots of different scenarios. In addition, it includes information on how to set up basic letter templates that can be used again and again ensuring consistency of message and saving valuable time in the production of letters.
If you need help with any of this then contact your Account Manager for assistance.
Security - Password Protocols
We all know that our passwords need to be strong, hard to guess, but easy to remember. Many people seem to struggle with coming up with passwords, and an alarming number of people will use the same passwords across all accounts online.... and at work. Most people have a favorite password that is used, and maybe a few variation thereof, and you use for these for most of your logins. You may be pretty careful about where and when you enter your password, and it may even be a very strong password. These passwords (or variations thereof) are used at work, you emails, your banking etc.
Making a password strong
So how can we make strong passwords that are very hard to guess, but easy to remember? Many people think that best password is complex and full of special characters, but the truth is that a long password is actually better than a short and complex password with special characters. The best passwords are actually sentences...
A password should never...:
Password variation generators can take all of this information and create variations of them to try and guess your password.
Use an easy to remember sentence... it doesn't even have to contain special characters, but putting some in will never hurt. For example:
Otherwise you can create your own "Algorithm." Most people have favorite passwords, and favorite numbers. So combine these with a random "Indicator" to create unique passwords for every different online account you have.
<favourite password>#<favorite number><@><service / account><!>
The data between each set of <> brackets can be changed to suit your needs so its easy to remember your very long and complex password. So it could be something like:
Mypassword#1234@yahoo! (You can vary how you represent the pertinent data, in a way you will remember)
So the only thing that changes is the service you logging into (yahoo), and perhaps the special characters you use to separate the data sets. The first part of your password remains pretty much the same.
Password "Best Practices"
Protecting our credentials is our responsibility, and only we can make sure we do it right! An attacker only needs to get hold of your credentials once, and they can do some real damage! We need to realise that the danger of getting compromised, can negatively impact our work and our personal life, and even put our loved ones at risk. Once an attacker has your details, nothing is safe...
Jacque Taljaard - IRESS Information Security Manager
A new course - "Next Steps" has been developed as a follow on to "New User Core". It is specifically aimed at users who are involved in the servicing elements of XPLAN. The prime focus is as follows:
Our on-site training is fully interactive and each course has clear learning objectives. These are met through hands on application, exercises and real life scenarios. Trainees are introduced to XPLAN with initial training. Following the training, trainees would then follw the modular based learning programme suitable for their roles.
To review the full suite of training courses offered - both classroom and webinars, please select the link below.