Insights: Email Notifications & Preferences

Document created by George Samuels Employee on Aug 11, 2016Last modified by George Samuels Employee on Aug 11, 2016
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Getting too many emails from the Insights Community? Or are you not getting enough on key updates?

 

You can actually set your preferences for email notifications on any of your streams, including your community Inbox.

Hint: You must be logged in to the Insights Community to update your settings.

 

Two ways to turn email notifications OFF or ON:

 

When you're editing a stream:

  1. Click on the Home link in the upper-left corner of the navigation bar
  2. Select an Activity stream to edit.
  3. Click the gear icon next to the stream name and select Edit Stream. At the top of the stream, switch Email Notifications to Off or On and then Donenext to the stream's title in the left sidebar.

 

-----OR-----

 

From your Preferences page on your profile

  1. Click the triangle next to your avatar in the upper right corner and select Preferences from the list.
  2. From the Preferences page, you can turn Email Notifications to Off or On for each stream, including your Inbox. Click Save when you're done. 

WARNING: When you turn ON email notifications for a stream or your Inbox, you will get an email every time that stream or Inbox is updated. This can get overwhelming quickly so we recommend setting email notifications to OFF whenever possible except for your Inbox.

 

It's especially important to select On for the "Inbox (@mentions...)" line item or you might miss direct interactions unless you are checking the Insights Community every day.

 Use the following settings to understand when you'll receive an email notification:

 

Setting
When Email Notifications are ON you will:
Inbox (things you've followed in your Inbox)Receive a separate email each time someone posts an update to an item you've selected to follow in your Inbox.
Inbox (@mentions, messages, and shares)Receive an email each time someone @ mentions you, shares content with you, or sends you a message in the community.
Inbox (tasks, connections, and skills endorsements)Receive an email each time you have a new task, a new connection, or a new skills endorsement.
ModerationReceive an email when you have content to moderate (if you're a content moderator).
Connections StreamReceive an email each time a followed person, place, or item posts an update in this stream.
Your Custom StreamsReceive an email each time new activity is posted in your custom stream(s).
Community DigestReceive a community digest email every day, once or twice a week, or never.
Include body of content in emailYou can select whether or not you'd like your email notifications to include the full text of the community item you're being notified about.

 

How to Unsubscribe

 

To turn off all email notification or to "unsubscribe," you must have selected NO to all of the Notification Settings in your profile and saved them to your profile.

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